About Us

All UK orders are posted 1st Class Recorded Signed For at a cost of £2.99 orders typically take 1-2 days for delivery. Deliveries to the Channel Islands, more remote areas of the UK and for a few of weeks before Christmas can take longer and we recommend that customers allow 5 working days for delivery in these cases.

If you have ordered a fragrance and were not available to sign for the item it will be returned to us after seven days. Normally Royal mail will leave a card through your door should this happen. Therefore any item returned to us will be refunded less the postage paid by us.

Delayed / Lost

If a parcel does not arrive after 5 working days from despatch it is classified by the Royal Mail as delayed but is still extremely likely to arrive any day. In the unlikely event that a parcel does not arrive after 15 working days from despatch (10 working days from despatch in the case of Special Delivery) then it is classified by the Royal Mail as lost. We continually monitor the delivery services that we use and choose Royal Mail Signed For and Royal Mail Special Delivery services because they provide one of the lowest loss rates of any service available. If however your parcel has still not arrived after 15 working days from despatch then please contact us to arrange a redelivery of your order.


We take every care to ensure all of our products reach you in perfect condition. However, if you are not satisfied due to the product being damaged, faulty or not the item ordered then please contact us and inform us of your intent to return the product.We must be notified of items being returned within 24 hours of receipt. The item must be received by us within 14 days.

It is your responsibility to ensure that the item is suitably packaged and returned. You are responsible for the item until it is received.We do not cover the cost of you returning products.

Once we have received and inspected the item we will contact you to confirm our findings and arrange a refund or order a replacement where applicable.

We aim to keep this procedure as straightforward as possible. We will attend to all returns A.S.A.P and do our utmost to make the process as stress-free as we can for you.
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